Medical Administrator/Customer Services

  • Work over 2 sites – Glenfield & Henderson
  • 5 weeks annual leave & subsidised health care
  • Amazing team culture

Waitemata Endoscopy is a group of highly dedicated and experienced surgeons and gastroenterologists who provide the highest standards in private medical care.

About the role

Due to further expansion across our two sites we are looking for another Medical Administrator / Customer Services Advisor.  As a key member of this small team you will be responsible for medical bookings, scheduling appointments, patient enquiries, medical administration, report typing and reception.   This role is heavily phone based so we are seeking someone who enjoys interacting with people both over the phone and in person.

All team members will be on a rotating roster for the above duties, no two days are the same and everything we do revolves around our patients receiving the best level of customer care.

This is a Monday – Friday role with the occasional Saturday. You will work 8 hours per day between 7am – 7pm so you must be flexible to be able to work both early and late shifts.

About you

The successful applicant will be a team focused, flexible, self-motivated individual who is capable of working in a busy medical environment. You will be responsible for providing exceptional customer service to our patients and therefore superior communication skills, combined with great attention to detail is essential.  We are happy to train any technical requirements of the role as long as you are keen to learn, have solid computer skills and more importantly have a warm and friendly disposition, excellent work ethic and a genuine empathy for patient well being.

In return for your commitment to us we offer a great work environment and a friendly team culture, five weeks annual leave and subsidised medical insurance. If this sounds like you please apply below or call Rochelle on 021558450.

 

Job Category: Administration
Job Type: Full Time
Job Location: Auckland

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